Privacy Policy

Last updated: 7/20/2025

1. Introduction

Streamguard ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our content protection services at streamguard.ai (the "Service").

2. Information We Collect

2.1 Information You Provide

  • Email address for communication and account management
  • Streaming usernames or handles for content monitoring
  • Payment information (processed securely through third-party providers)
  • Communication preferences and support inquiries

2.2 Information We Collect Automatically

  • Website usage data and analytics
  • IP address and browser information
  • Content monitoring data from leak sites (for service provision)
  • Service performance and effectiveness metrics

3. How We Use Your Information

  • Provide content protection and DMCA takedown services
  • Monitor 50+ leak sites for unauthorized content
  • File anonymous DMCA claims on your behalf
  • Generate weekly reports on content removal activities
  • Process payments and manage subscriptions
  • Provide customer support and respond to inquiries
  • Improve our services and develop new features
  • Comply with legal obligations and enforce our terms

4. 100% Anonymous Protection

When filing DMCA takedown claims, we serve as your agent and do not disclose your personal information to leak sites or other third parties. This ensures your identity remains completely anonymous throughout the takedown process.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With service providers who assist in operating our business (under strict confidentiality agreements)
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transfer or merger (with notice to users)

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure payment processing through certified third-party providers
  • Regular security audits and vulnerability assessments
  • Limited access to personal information on a need-to-know basis
  • Secure data centers with physical and digital access controls

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is retained for the duration of your subscription and may be retained for a reasonable period after cancellation for business and legal purposes.

8. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • Cancel your subscription at any time
  • Request a copy of your data in a portable format

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

10. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external services, and we encourage you to review their privacy policies.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: legal@streamguard.ai
Website: streamguard.ai
Subject: Privacy Policy Inquiry